A look back at TRAVELtech 2010
by Graham RobertsonTravelTech has wrapped up for another year. There were highs, lows and even a hashtag battle (!?) A ton of content was covered, so I’ll jump strait in to it. First up was Barney Harford, President and CEO of Orbitz with some discussion around... Read more »
Hotel Sales Managers are too Weak
by Patrick LandmanOver the last 4 years we have trained thousands of hoteliers around the world in revenue management and distribution. All have made the same remarks; the travel industry is too price driven, the competition is driving down the price of the... Read more »
My Blog Day: travel bloggers network, social media, customer, china, travel contest
by Claude BenardMy Blog Day to celebrate the 5th BlogDay on august 31st BlogDay was created with the belief that bloggers should have one day dedicated to getting to know other bloggers from other countries and areas of interest. On that day Bloggers will... Read more »
Was am (Social) Web nervt – meine Liste der größten Ärgernisse
by KarinSchmollgruberEin verregneter, kalter Morgen am letzen Montag im August, welcher Zeitpunkt könnte sich besser für das Auflisten meiner Lieblingsärgernisse im Social) Web eignen: 1) Automatische Twitter-Nachricht nach Abonnieren Ja, die moderne Online-Technik,... Read more »
When Will Hotels Get Serious About Protecting Guest Information?
by RobertKColeSince the days of roman highways, the foremost requirement of the hotel industry has been preserving the safety and welfare of its guests. In modern times, this task applies equally to the guests themselves, their belongings and also, their... Read more »
Jesse Desjardins dares you to steal his presentation, so do it!
by Graham RobertsonI’m not going to lie, @Jessedee is pretty awesome. Originally form Canada, then Sydney and now Paris, he’s one of those guys that helps push the travel industry to do more and we love him for it. If Jesse sounds a bit familiar but... Read more »
Social Media Marketing Case Study: George Bernard Shaw Goes Social
by acoupleofchicksLike George Bernard Shaw? Over 5000 people “Like” him on Facebook – over 700 are following and having conversations with the deceased playwright daily on Twitter all resulting in record number online ticket sales. Social Media Marketing... Read more »
Social Media – gehts auch ohne Extra-Budget?
by KarinSchmollgruberDiesen Artikel über Social Media und (Online)-Marketingbudgets aus dem Wirtschaftsblatt kann ich Ihnen wärmstens an Herz legen. Falls Sie keine Zeit haben, hier sind ein paar tolle Punkte von Dieter Rappold, Chef der Social Media-Agentur... Read more »
What every hotel marketer should know about location-based social networking
by Graham RobertsonAs you may have heard, (over and over) Facebook have gotten in to the Geo-location check-in game in a big way. The service is still rolling out over different regions, so in the meantime I’d like to talk briefly about a couple of geo check-in... Read more »
20 Questions to ask before redoing your website
by Patrick LandmanStuck on increasing the number of unique visitors to your website? Still facing conversion ratios below 1 percent on your own website? You r website needs a serious makeover? Looking to integrate a social media strategy and a blog into your... Read more »




